Customer Service

We will make every effort to respond to your e-mail within one business day. Please allow us time to respond to your e-mail before calling.


  1. When inquiring about an order, please include a copy of the order with your e-mail.
  2. When replying to an e-mail from us, please include a copy of our original e-mail.

For Quickest Response:
Please contact us by using our online contact form.

Customer Service Hours:
Monday through Friday: 10:00 AM to 5:00 PM Central Time

Phone: (816) 532-3696


All returns MUST have a return authorization number and comply with our policies or they may be refused. Read our Return Policy to learn how to request an RA# via e-mail.

Retail Store

Please visit our Retail Store Page for more information about our retail store. The retail store has different contact numbers and hours of operation than customer service. We look forward to serving you.